Terms of Sale and Terms of Use

Last Updated: 1st June 2025

1. Introduction

These Terms of Sale and Terms of Use (“Terms”) govern the supply of products and services by Intuifish Ltd (“Intuifish”, “we”, “our” or “us”) and your use of our website, cloud services and digital platforms.

By placing an order, creating an account, subscribing to any of our digital services or using any of our products, you agree to be bound by these Terms.

Nothing within these Terms affects any statutory rights that cannot legally be excluded under the laws of England and Wales.

2. Orders and Acceptance

2.1 All quotations, estimates, product information, pricing and marketing material issued by Intuifish Ltd are provided for information only and do not constitute a legally binding offer.

2.2 By placing an order, the Customer makes an offer to purchase the Products and/or Services subject to these Terms.

2.3 A contract between the Customer and Intuifish Ltd shall only come into existence when Intuifish Ltd has accepted the order by:

issuing a written Order Confirmation;
commencing manufacture, assembly, programming or configuration of bespoke Products;
dispatching the Products; or
otherwise confirming acceptance in writing.

2.4 Intuifish Ltd reserves the right to refuse or cancel any order prior to acceptance for any lawful reason, including but not limited to:

Product unavailability;
pricing or specification errors;
inability to verify payment;
suspected fraudulent or unlawful activity;
legal or regulatory restrictions affecting the supply of the Products;
circumstances beyond our reasonable control that prevent fulfilment.

2.5 Customers are responsible for ensuring that the Products ordered are suitable for their intended application. Any advice or recommendations provided by Intuifish Ltd are given in good faith but shall not constitute a guarantee of suitability for any particular purpose unless expressly confirmed in writing.

2.6 Product photographs, drawings, illustrations, dimensions, weights, technical specifications and performance data are provided for general guidance only. Whilst every reasonable effort is made to ensure their accuracy, minor variations shall not constitute a defect or misrepresentation.

2.7 Intuifish Ltd continually develops and improves its Products. We reserve the right to modify specifications, firmware, software, components, materials, manufacturing methods or design at any time without prior notice, provided such changes do not materially reduce the intended functionality or performance of the Product.

2.8 Where components or materials become unavailable or obsolete, Intuifish Ltd may substitute equivalent or superior components without prior notice.

2.9 Products manufactured, assembled, programmed or configured specifically for a Customer may differ in minor cosmetic or non-functional respects from photographs or marketing material.

2.10 Any delivery dates or lead times provided are estimates only and shall not form part of the contract unless expressly agreed in writing.

2.11 Orders for bespoke, customised or made-to-order Products may not be cancelled once manufacture, programming, assembly or configuration has commenced, except where required by applicable law or otherwise agreed in writing by Intuifish Ltd.

2.12 Intuifish Ltd reserves the right to correct any typographical, clerical, pricing or administrative error prior to accepting an order. Where such an error affects an order already placed but not yet accepted, the Customer will be offered the opportunity to proceed at the correct price or cancel the order without penalty.

3. Prices and Payment

3.1 All prices are quoted in Pounds Sterling (GBP) and are exclusive of VAT unless otherwise stated. VAT will be charged at the applicable rate in force at the time of invoicing.

3.2 Prices, specifications and availability are subject to change without notice until an order has been accepted by Intuifish Ltd.

3.3 Unless otherwise stated in writing, quotations are valid for thirty (30) days from the date of issue.

3.4 Payment must be received in full before Products are dispatched unless a credit account or alternative payment terms have been agreed in writing.

3.5 For bespoke, made-to-order or customised Products, Intuifish Ltd reserves the right to require a deposit before manufacture, assembly, programming or configuration commences. Unless otherwise agreed in writing, any required deposit shall be 50% of the order value, with the remaining balance payable prior to dispatch.

3.6 Deposits paid for bespoke or customised Products are non-refundable once manufacture, assembly, programming or configuration has commenced, except where cancellation rights apply under applicable consumer legislation.

3.7 Ownership of the Products shall remain with Intuifish Ltd until all sums due have been paid in full. Risk in the Products passes to the Customer in accordance with Section 4.

3.8 Where payment is not received by the agreed due date, Intuifish Ltd reserves the right to:

suspend manufacture, dispatch or delivery of Products;
suspend access to Digital Services where applicable;
charge statutory interest and reasonable debt recovery costs on overdue commercial accounts where permitted by law; and
recover any reasonable costs incurred in collecting outstanding sums.

3.9 Intuifish Ltd reserves the right to correct any genuine pricing, typographical or administrative error prior to accepting an order. Where such an error affects an order already placed but not yet accepted, the Customer will be offered the opportunity to proceed at the correct price or cancel the order without penalty.

4. Delivery and Risk

4.1 Intuifish Ltd will use reasonable endeavours to dispatch Products within the estimated timescales communicated to the Customer. Any delivery dates or lead times provided are estimates only and are not guaranteed.

4.2 Delivery times may vary due to manufacturing lead times, component availability, courier delays, customs procedures or other circumstances beyond our reasonable control.

4.3 Products will be delivered to the delivery address provided by the Customer. The Customer is responsible for ensuring that all delivery information is accurate and complete.

4.4 Delivery shall be deemed to have taken place when the Products are delivered to the address specified by the Customer or collected by the Customer or their appointed carrier.

4.5 Risk of loss or damage to the Products passes to the Customer upon delivery. Ownership of the Products remains with Intuifish Ltd until payment has been received in full in accordance with Section 3.

4.6 The Customer should inspect the Products as soon as reasonably practicable after delivery. Any visible damage, shortages or incorrect items should be reported to Intuifish Ltd within five (5) working days of receipt.

4.7 Customers should not install or use any Product that appears to have been damaged during transit. Any suspected transit damage should be reported to Intuifish Ltd promptly so that the matter can be investigated with the carrier.

4.8 Failure to notify Intuifish Ltd within the period specified in Clause 4.6 shall not affect the Customer’s statutory rights in relation to faulty goods but may affect our ability to investigate claims relating to transit damage, shortages or incorrect deliveries.

4.9 Where delivery is delayed because the Customer has provided incorrect delivery information, failed to accept delivery or failed to collect the shipment, Intuifish Ltd reserves the right to recover any reasonable storage, handling or re-delivery costs incurred.

4.10 Deliveries outside the United Kingdom may be subject to customs procedures, import duties, taxes or other charges imposed by the destination country. Unless otherwise agreed in writing, these charges are the responsibility of the Customer.

4.11 Intuifish Ltd shall not be liable for delays caused by couriers, customs authorities, adverse weather conditions, industrial action or any other event beyond our reasonable control.

5. Returns, Cancellations and Warranty Claims

5.1 Where the Customer is purchasing as a Consumer, statutory cancellation rights may apply under applicable UK consumer legislation. Nothing in these Terms limits or excludes any statutory rights available to Consumers.

5.2 Subject to Clause 5.1, Intuifish Ltd may, at its discretion, accept the return of standard Products within thirty (30) days of delivery where the Customer has changed their mind. Returned Products must:

be unused and in as-new condition;
include all accessories, documentation and supplied components;
be returned in their original packaging where reasonably practicable; and
be accompanied by proof of purchase.

5.3 Unless the Product is faulty or supplied in error by Intuifish Ltd, the Customer is responsible for the cost of returning the Product. Refunds will be processed using the original payment method after the returned Product has been received and inspected.

5.4 Products manufactured, assembled, programmed or configured specifically for a Customer cannot normally be cancelled or returned once manufacture, assembly, programming or configuration has commenced, unless required by applicable law or otherwise agreed in writing by Intuifish Ltd.

5.5 If the Customer believes a Product is faulty, they should notify Intuifish Ltd as soon as reasonably practicable, providing details of the issue and, where requested, photographs, videos or other information to assist with diagnosis.

5.6 Intuifish Ltd may require the Product to be returned for inspection before determining whether a fault exists and whether the Product is covered under warranty or applicable consumer legislation.

5.7 Where a valid warranty claim or manufacturing defect is confirmed, Intuifish Ltd will, at its sole discretion:

repair the Product;
replace the Product with the same or an equivalent Product;
provide replacement parts; or
refund the original purchase price.

5.8 Customers should contact Intuifish Ltd before returning any Product. Return instructions and, where applicable, a Return Merchandise Authorisation (RMA) reference may be issued to assist with processing the return.

5.9 Returned Products should be packaged appropriately to prevent damage during transit. Intuifish Ltd reserves the right to refuse responsibility for damage sustained during return shipping where inadequate packaging has been used.

5.10 All returned Products will be inspected upon receipt. Where no manufacturing fault is found and the Product is operating within its published specification, Intuifish Ltd reserves the right to charge reasonable inspection, testing and return shipping costs, provided the Customer has been informed before such charges are incurred.

5.11 Nothing in this Section affects the Customer’s statutory rights in relation to faulty goods or services under applicable law.

6. Warranty

6.1 Unless otherwise stated in writing, Intuifish Ltd warrants that its Products will be free from defects in materials and workmanship for a period of twelve (12) months from the date of delivery.

6.2 This warranty applies only to defects arising during normal use of the Product in accordance with any instructions, specifications or guidance provided by Intuifish Ltd.

6.3 During the warranty period, Intuifish Ltd may, at its sole discretion:

repair the Product;
replace the Product with the same or an equivalent Product;
replace defective components;
refund the original purchase price of the Product.

6.4 Any Product repaired or replaced under warranty shall continue to be covered by the remainder of the original warranty period or ninety (90) days from the date of repair or replacement, whichever is longer.

6.5 This warranty does not cover defects or damage resulting from:

accidental damage;
misuse, abuse or neglect;
incorrect installation or wiring;
operation outside the Product’s specified operating conditions;
unauthorised modification, repair or attempted repair;
use of incompatible accessories, equipment or software;
power surges, lightning strikes or electrical faults external to the Product;
flooding, fire, freezing, vandalism or other environmental damage;
normal wear and tear;
cosmetic damage that does not affect the operation of the Product.

6.6 The Customer is responsible for ensuring that the Product is installed, operated and maintained in accordance with any documentation or instructions provided by Intuifish Ltd.

6.7 This warranty does not extend to faults arising from third-party equipment connected to or used in conjunction with the Product, including power supplies, networking equipment, mobile communications services, aerators, pumps, sensors not supplied by Intuifish Ltd, or other external devices.

6.8 Intuifish Ltd may require the Product to be returned for inspection before accepting a warranty claim. Where examination shows that the Product is not defective or that the fault is not covered by this warranty, reasonable inspection, testing and return shipping costs may be charged, provided the Customer is informed before such charges are incurred.

6.9 Except where prohibited by law, the remedies set out in this Section constitute the Customer’s sole and exclusive remedies in respect of defects covered by this warranty.

6.10 This warranty is provided in addition to, and does not affect, any statutory rights available to Consumers under applicable law.

7. DDO1-SS316 Handheld Dissolved Oxygen Meter

7.1 The DDO1-SS316 is designed to assist users in monitoring dissolved oxygen, water temperature and other supported water quality parameters. It is intended as a management aid only and should not be relied upon as the sole means of monitoring water quality or managing fish stocks.

7.2 Measurements obtained from the DDO1-SS316 represent conditions at the time and location of sampling only. Water quality can change rapidly due to environmental, biological or operational factors beyond the control of Intuifish Ltd.

7.3 The Customer is responsible for interpreting measurements appropriately and for determining any actions taken as a result of those measurements.

7.4 Intuifish Ltd does not guarantee that use of the DDO1-SS316 will prevent fish mortalities, improve fish health, maintain water quality or achieve any particular management outcome.

7.5 The accuracy and performance of the DDO1-SS316 depend upon correct operation, appropriate storage, suitable environmental conditions and reasonable care of the Product. The Customer is responsible for following any operating instructions and carrying out any recommended maintenance.

7.6 Where the DDO1-SS316 includes access to cloud-based recording or other Digital Services, such services are provided separately from the hardware and are governed by the Digital Services provisions of these Terms. Intuifish Ltd reserves the right to modify, replace, suspend, discontinue or introduce charges for such services in accordance with those provisions.

7.7 To the fullest extent permitted by applicable law, Intuifish Ltd shall not be liable for any loss or damage arising from the use of, inability to use, misuse of, or reliance upon measurements obtained from the DDO1-SS316, including, but not limited to, fish mortality, stock loss, loss of profit, business interruption or consequential loss.

7.8 Nothing in this Section excludes or limits any liability that cannot lawfully be excluded or limited under the laws of England and Wales.7. DDO1-SS316 Handheld Dissolved Oxygen Meter

7.3 The Customer is responsible for interpreting measurements appropriately and for determining any actions taken as a result of those measurements.

7.4 Intuifish Ltd does not guarantee that use of the DDO1-SS316 will prevent fish mortalities, improve fish health, maintain water quality or achieve any particular management outcome.

7.8 Nothing in this Section excludes or limits any liability that cannot lawfully be excluded or limited under the laws of England and Wales.

8. RDOC01-SS316 Remote Dissolved Oxygen Controller

8.1 The RDOC01-SS316 is designed to monitor dissolved oxygen and other supported water quality parameters and, where configured, may control or interface with external equipment such as aerators, alarms or other devices. It is provided as a management aid only and is not a fail-safe or life-safety system.

8.2 The RDOC01-SS316 is intended to assist with fisheries management and must not be relied upon as the sole means of monitoring water quality, protecting fish stocks or initiating emergency responses.

8.3 The Customer is responsible for ensuring that the Product is correctly installed, configured, tested and maintained in accordance with any instructions provided by Intuifish Ltd. Where installation involves mains electricity or other regulated electrical work, installation must be carried out by a suitably competent person and in accordance with applicable regulations.

8.4 The Customer is responsible for ensuring that any equipment connected to the RDOC01-SS316, including but not limited to aerators, pumps, alarms, relays, contactors, power supplies and associated electrical equipment, is suitable for its intended application, correctly rated, properly installed and maintained, and complies with the manufacturer’s instructions and all applicable electrical regulations.

8.5 The operation of the RDOC01-SS316 depends upon factors outside the control of Intuifish Ltd, including, but not limited to:

the availability and quality of the electrical power supply;
mobile network coverage and connectivity;
internet services;
cloud platform availability;
the correct operation of third-party equipment, including aerators, pumps, alarms, relays, contactors and power supplies; and
the condition, installation and maintenance of connected sensors and cabling.

8.6 The Customer is responsible for regularly testing the operation of the complete monitoring and control system, including any connected alarms, aerators, pumps, relays, contactors, sensors, communication systems and other external equipment, to verify that they are functioning correctly. Failure to carry out reasonable routine testing, inspection and maintenance may affect the reliability of the overall system and may invalidate warranty claims relating to connected third-party equipment or faults arising from inadequate maintenance.

8.7 Intuifish Ltd does not guarantee uninterrupted operation of the RDOC01-SS316 or the successful operation of any connected equipment, remote communications, notifications or automated control functions.

8.8 Intuifish Ltd does not guarantee the delivery or receipt of SMS messages, emails, push notifications or other communications generated by the Product or associated Digital Services, as these depend upon third-party communication providers and services beyond our control.

8.9 Should Intuifish Ltd permanently discontinue the Digital Services associated with the RDOC01-SS316, whether as a result of business closure, insolvency, cessation of the Digital Services or other business circumstances, Intuifish Ltd will use reasonable endeavours, where reasonably practicable, to provide Customers with a firmware update, software update or other reasonable means of enabling continued use of the Product with an alternative compatible platform. Intuifish Ltd does not guarantee that such an alternative will always be technically or commercially feasible, nor that equivalent functionality, features or third-party compatibility will be available.

8.10 The Customer remains solely responsible for implementing appropriate contingency plans, emergency procedures and routine monitoring appropriate to their fishery or application.

8.11 To the fullest extent permitted by applicable law, Intuifish Ltd shall not be liable for any loss or damage arising from the use of, inability to use, failure of, or reliance upon the RDOC01-SS316 or any associated Digital Services, including, but not limited to:

fish mortality or stock loss;
loss of income or profits;
business interruption;
loss of production;
environmental damage;
damage to third-party equipment;
indirect or consequential loss.

8.12 Nothing in this Section excludes or limits any liability that cannot lawfully be excluded or limited under the laws of England and Wales.

9. Digital Services and Cloud Platform

9.1 Intuifish Ltd may provide Digital Services in connection with certain Products, including cloud data storage, remote monitoring, data visualisation, alerts, firmware updates and other online functionality.

9.2 Where Digital Services are provided without a recurring subscription charge, they are provided as a complimentary service and do not form part of the purchase price of the associated Product unless expressly stated otherwise.

9.3 Intuifish Ltd will use reasonable endeavours to provide reliable Digital Services but does not guarantee uninterrupted availability, continuous operation or error-free performance. Digital Services may be temporarily unavailable due to scheduled maintenance, emergency maintenance, software updates, technical faults or circumstances beyond our reasonable control.

9.4 Intuifish Ltd reserves the right to modify, improve, replace, suspend or discontinue any Digital Service where reasonably necessary, including as a result of:

technological developments;
changes in third-party services or suppliers;
security improvements;
legal or regulatory requirements;
changes to business operations; or
product development.

9.5 Intuifish Ltd reserves the right to introduce subscription charges or other fees for Digital Services that were previously provided without charge. Where reasonably practicable, Customers will be given at least ninety (90) days’ notice before any recurring subscription charge is introduced.

9.6 Where Intuifish Ltd permanently discontinues a Digital Service, we will use reasonable endeavours to provide Customers with advance notice and, where reasonably practicable, an opportunity to export their data in a commonly used electronic format.

9.7 Digital Services may rely upon third-party providers including cloud hosting providers, internet service providers, mobile network operators, email providers, SMS gateways and mapping or data services. Intuifish Ltd accepts no responsibility for failures, delays or interruptions caused by such third-party providers.

9.8 Customers are responsible for maintaining their own copies of any data they consider important. Whilst Intuifish Ltd may operate backup systems and disaster recovery procedures, no electronic storage or backup solution can guarantee against data loss.

9.9 Intuifish Ltd may release firmware, software or security updates from time to time to improve functionality, compatibility, reliability or security. Customers are encouraged to install, or permit the installation of, such updates where applicable.

9.10 Access to Digital Services may be suspended or terminated where the Customer:

breaches these Terms;
fails to pay any applicable subscription or service charges;
uses the services unlawfully; or
attempts to gain unauthorised access to Intuifish Ltd systems or other customers’ data.

9.11 Intuifish Ltd may suspend Digital Services temporarily where reasonably necessary to protect the security, integrity or availability of the platform or to carry out maintenance, upgrades or repairs.

9.12 Where Digital Services are withdrawn or discontinued in accordance with this Section, such withdrawal shall not constitute a defect in the associated Product and shall not entitle the Customer to a refund, compensation or damages except where required by applicable law.

10. Customer Responsibilities

10.1 The Customer is responsible for ensuring that all Products supplied by Intuifish Ltd are installed, operated, inspected and maintained in accordance with any instructions, guidance or documentation provided by Intuifish Ltd.

10.2 The Customer is responsible for ensuring that all persons using the Products are suitably trained and competent in their operation.

10.3 The Customer is responsible for ensuring that any information entered into the Digital Services is accurate, lawful and kept up to date.

10.4 The Customer shall not:

use the Products or Digital Services for any unlawful purpose;
attempt to gain unauthorised access to Intuifish Ltd systems or the data of other users;
interfere with the operation, security or integrity of the Digital Services;
introduce viruses, malware or other malicious software; or
reverse engineer, decompile or attempt to circumvent security features of any software or firmware supplied by Intuifish Ltd, except where such rights cannot lawfully be excluded.

10.5 The Customer shall not modify, alter, tamper with or attempt to repair any Product, firmware or software supplied by Intuifish Ltd, nor remove, obscure or alter any serial numbers, identification labels or safety markings, except with the prior written consent of Intuifish Ltd or where such actions are expressly permitted by applicable law.

10.6 The Customer is responsible for maintaining suitable backup monitoring procedures, contingency plans and emergency response arrangements appropriate to their application. The Products and Digital Services are intended to assist with monitoring and management and are not a substitute for appropriate human supervision.

10.7 The Customer shall take reasonable steps to protect account credentials, passwords and devices used to access the Digital Services. Any activity carried out using the Customer’s account shall be the responsibility of the Customer unless resulting from a security breach attributable to Intuifish Ltd.

10.8 Where the Customer becomes aware of any suspected security breach, unauthorised access or vulnerability affecting the Products or Digital Services, they should notify Intuifish Ltd as soon as reasonably practicable.

10.9 Failure to comply with this Section may result in the suspension of Digital Services, refusal of warranty claims where appropriate, or termination of access to Digital Services where reasonably necessary.

11. Intellectual Property

11.1 All intellectual property rights in the Products, Digital Services, firmware, software, website, documentation, product designs, drawings, specifications, photographs, logos, trademarks and other materials supplied by Intuifish Ltd remain the property of Intuifish Ltd or its licensors.

11.2 The purchase of a Product does not transfer ownership of any intellectual property rights to the Customer other than ownership of the physical Product itself.

11.3 Subject to these Terms, Intuifish Ltd grants the Customer a non-exclusive, non-transferable licence to use any firmware, software and Digital Services supplied with the Product solely for the intended operation of that Product.

11.4 The Customer shall not copy, reproduce, distribute, publish, modify, adapt, reverse engineer, decompile or create derivative works from any firmware, software or Digital Services supplied by Intuifish Ltd except where such rights cannot lawfully be excluded.

11.5 The Customer shall not remove, obscure or alter any copyright notices, trademarks, serial numbers, product labels or other proprietary markings applied by Intuifish Ltd.

11.6 Any suggestions, feedback or ideas submitted by the Customer relating to the Products or Digital Services may be used by Intuifish Ltd without obligation or compensation, unless otherwise agreed in writing.

11.7 Nothing in these Terms prevents the Customer from using the Products for their intended purpose in accordance with the documentation supplied by Intuifish Ltd.

12. Limitation of Liability

12.1 Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited, including liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot be excluded or limited under applicable law.

12.2 Subject to Clause 12.1, Intuifish Ltd shall not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with the supply or use of the Products or Digital Services.

12.3 Subject to Clause 12.1, Intuifish Ltd shall not be liable for any loss of:

profits;
revenue;
business;
contracts;
goodwill;
anticipated savings;
production;
opportunity; or
data,

whether such loss is direct or indirect.

12.4 Subject to Clause 12.1, Intuifish Ltd shall not be liable for:

fish mortality or stock loss;
environmental damage arising from factors outside our reasonable control;
failure of third-party equipment;
power failures;
internet outages;
mobile network failures;
cloud service interruptions;
acts or omissions of third-party service providers; or
any loss arising from the Customer’s failure to install, maintain, inspect or test the Products or associated equipment.

12.5 The Products and Digital Services are intended to assist with monitoring and management and are not a substitute for appropriate human supervision, routine inspections, contingency planning or emergency response procedures.

12.6 The Customer remains solely responsible for any decisions, actions or omissions made in reliance upon measurements, alerts, notifications, reports or other information provided by the Products or Digital Services. Intuifish Ltd shall not be liable for any loss or damage arising from decisions made by the Customer based on such information.

12.7 Subject to Clause 12.1, Intuifish Ltd’s total aggregate liability arising from any claim relating to the Products or Digital Services, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the amount paid by the Customer for the Product or Digital Service giving rise to the claim.

12.8 The Customer acknowledges that the limitations and exclusions contained within these Terms are reasonable, having regard to the nature, intended use and purchase price of the Products and Digital Services.

12.9 The limitations contained in this Section shall apply to the fullest extent permitted by applicable law.

13. Force Majeure

13.1 Intuifish Ltd shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from events beyond its reasonable control.

13.2 Such events may include, but are not limited to:

acts of God;
flood, fire, storm or other natural disasters;
war, terrorism, civil unrest or riot;
epidemic or pandemic;
strikes, labour disputes or industrial action;
shortages of materials or components;
interruption or failure of utility services, including electricity, water or telecommunications;
failure of internet services, cloud hosting providers or mobile network operators;
cyber attacks or other malicious third-party activity;
acts or omissions of government authorities; or
any other event beyond the reasonable control of Intuifish Ltd.

13.3 Where such an event occurs, Intuifish Ltd shall be entitled to suspend, delay or modify the performance of its obligations for the duration of the event.

13.4 If a Force Majeure event continues for a prolonged period and materially affects Intuifish Ltd’s ability to perform its obligations, Intuifish Ltd may cancel any affected order or terminate the affected service by giving reasonable notice to the Customer. Any refund due shall be limited to sums paid for Products or Services not supplied.

14. General Provisions

14.1 These Terms constitute the entire agreement between Intuifish Ltd and the Customer in relation to the supply of the Products and Digital Services and supersede any previous agreements, understandings or representations relating to the same subject matter.

14.2 If any provision of these Terms is found by a court or other competent authority to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 A failure or delay by Intuifish Ltd to exercise any right or remedy under these Terms shall not constitute a waiver of that right or remedy.

14.4 Intuifish Ltd may update or amend these Terms from time to time. Updated Terms will be published on our website and shall apply to all new orders placed after the date of publication. Existing orders and completed purchases shall continue to be governed by the version of the Terms in force at the time the order was accepted, except where changes are required by law or relate solely to ongoing Digital Services.

14.5 The Customer may not assign, transfer or otherwise dispose of any rights or obligations under these Terms without the prior written consent of Intuifish Ltd. Intuifish Ltd may assign or transfer its rights and obligations where reasonably necessary, including as part of a business sale, merger, restructuring or transfer of assets.

14.6 Nothing in these Terms shall confer any rights upon any person or organisation that is not a party to the contract between Intuifish Ltd and the Customer.

14.7 These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of England and Wales.

14.8 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, except where mandatory consumer protection laws provide otherwise.

14.9 If you have any questions regarding these Terms, our Products or our Digital Services, please contact:

Intuifish Ltd
Email: info@intuifish.com

We aim to respond to all enquiries as promptly as reasonably practicable